You can delete your Ballistics Insight account and everything stored under it at any time. You do not need our permission and you do not have to explain why.
From inside the app
Open Account and choose to delete your account. The app offers to export your data first — take the export if you want a copy, because deletion is not reversible. You will be asked to sign in again to confirm, which is there to make sure the person deleting the account is the person who owns it.
Without the app
If you no longer have the app installed, email support@tinymachines.io from the address you signed up with, asking us to delete your account. Sending it from that address is how we confirm it is yours. You do not need to reinstall anything.
What gets deleted
Everything held against your account, which is:
- Saved loads, shooting logs, ballistic profiles, imported profiles and saved DOPE cards.
- Saved rifles, cartridges, powders, calibers, atmospheric presets and your last used conditions.
- Shot history, private ranges, and wildcat folders and designs.
- Knowledge Hub conversations.
- Uploaded files, including shooting-log attachments and anything stored against your profile.
- Ranges you contributed. Contributions are deleted rather than quietly reassigned to nobody.
- Billing records held by us — checkout sessions, subscriptions and payments — along with your Pro entitlement.
- Any command-line access tokens you created, which are revoked as well as deleted.
- Your sign-in account itself. Existing sessions are revoked and the account is removed, so the email address is free to sign up again from scratch.
How long it takes
Deletion runs as soon as you confirm it. There is no waiting period and no window in which the account is merely deactivated — once it has run, the data is gone and we cannot restore it for you.
Two short timers exist, and neither is a retention period: the confirmation step expires ten minutes after you start it, and a data export link expires ten minutes after it is created. Both are there so a link left open in a browser cannot be used later by someone else.
What we cannot delete
If you bought Pro, the record of that purchase belongs to Apple or to Google, not to us. Deleting your account removes our copy of the entitlement, but the store keeps its own receipt and we have no way to reach it. Apple and Google each handle those requests through your account with them.
If you have not signed in
Using the app without an account keeps your data on your device — it is never sent to us, so there is nothing here for us to delete. Removing the app removes it. See our Privacy Policy for what is and is not collected.